Toshiba Proprietary Integration | CIX

Toshiba proprietary integration provides the highest functionality between the Strata CIX and a Stratagy voice processing system. Toshiba proprietary integration requires the BSIS interface for control signaling between Stratagy and Strata CIX. Toshiba proprietary integration is required to

use Stratagy voice processing system’s support the features of Call Record to Voice Mail and Voice Mail Soft Keys.

Call Record to Voice Mail

While on an active call, a station user can record the conversation and store it in a Stratagy ES

voice mailbox by pressing Record on the digital telephone. To end the recording, they can press Record again. Station users can also stop and start recording by pressing PS/RES.

Users can replay recorded messages by calling the voice mailbox that has the stored recording and play it back as any other message. The “record to” mailbox can be any mailbox number and can be accessed automatically when Record is pressed or dialed after Record is pressed.

Recording to Voice Mail (VM) is available on two-party and multi-party conference calls.

Voice Mail Soft Keys (Stratagy ES / iES32 / iES16 and GVMU only)

Voice Mail Soft Keys provide LCD telephone users with an active set of Soft Keys that prompt the user with available commands to play Voice Mail messages and to manage their mail boxes (shown right).

The LCD shows the number of New and Saved messages in the user’s mailbox.

The number of New/Saved messages displays on the LCD when the telephone is idle and has at least one new message.

Soft Keys requires the Toshiba Proprietary VM integration and connection to the Strata CIX LAN.