Direct Transfer to Voice Mailbox | CIX

The transferring party can transfer a call directly to a person’s voice mailbox without waiting for the call to forward from the called party’s telephone. The voice mailbox does not need to be associated with an active telephone in the Strata CIX. Direct transfer to voice mail (VM) can be performed to a centralized VM system connected to a network node other than the user’s node.

The transferring party presses Direct Transfer to VM and dials the mailbox number, and the call transfers immediately on receipt of the last digit. The transferred party hears the greeting associated with the specified mailbox and can then leave a message.

Direct Transfer to Voice Mailbox simplifies getting a call for a busy or absent employee to his/her mailbox. It eliminates the need for the caller to enter the desired mailbox number after being

connected to the voice mail system. This feature is available using standard DTMF or SMDI VM integration and does not require Toshiba proprietary VM integration.