Account Codes

System Availability: All systems

Account Codes are often used for cost allocation of the call or the time the caller was involved on a phone call. The codes are printed on a Station Message Detail Recording (SMDR) printout along with other call details so that the customer can identify all calls associated with a specific account code.

Account codes may be forced (required after dialing all or specific phone numbers) or voluntary

(optionally entered anytime during calls). Codes can be as long as 15 digits and can be verified or non-verified by the system. An account code feature button can be programmed on a digital telephone to make voluntary account code entry convenient and easy.